Frequently Asked Questions
Find answers about Duo Plus cashmere, wool, shipping, returns, and product care. Product pages always list exact fiber content and measurements for clarity.
Jump to: General | Scarves | Wraps | Blankets
General questions about Duo Plus
1. What makes Duo Plus products different from other cashmere and wool brands?
Duo Plus uses premium Inner Mongolian cashmere and long fiber wool woven in small batches to preserve softness, durability, and natural texture. Many pieces use undyed colorways. Each product page lists full fiber content, and if an item is not pure cashmere, the details clearly state the exact blend.
2. Are Duo Plus products made from real cashmere or wool?
Yes. Most Duo Plus pieces are made from 100% Inner Mongolian cashmere or premium long fiber wool. When a product uses a blend, the product details clearly list the fiber %.
3. Why are cashmere scarves so expensive?
Cashmere comes from the fine undercoat of Inner Mongolian goats and must be collected and sorted in small quantities. Duo Plus uses long staple cashmere, natural or undyed tones, and small batch weaving with no synthetic fillers.
4. Do Duo Plus products shed or pill easily?
High grade long fiber cashmere and wool naturally resist pilling. Duo Plus pieces hold up well with gentle care.
5. Are Duo Plus products good gifts?
Yes. Duo Plus pieces come in premium packaging and neutral tones, making them great gifts for many occasions.
6. Are Duo Plus cashmere and wool products sustainably made?
Duo Plus uses natural fibers, minimal chemical processing, undyed or low impact colors, and small batch production.
7. Do you offer international shipping?
Duo Plus currently ships within the United States and to Canada only. More countries will be added when feasible.
8. How long does shipping take?
Orders ship in one to two business days. US delivery usually arrives in three to five days. Canadian delivery varies by location.
9. What is your return policy?
Unused items in original condition may be returned within 14 days. See our Returns page for details.
10. How do I care for Duo Plus cashmere and wool products?
Hand wash cold or dry clean. Lay flat to dry. Store with cedar. Each product page includes care notes.
Cashmere and wool scarves
1. What are Duo Plus scarves made from?
Most scarves are made from 100% Inner Mongolian cashmere. Any blends are clearly listed in the product details.
2. Are the scarf colors natural or dyed?
Many scarves use undyed natural tones. Others use low impact dyes.
3. How warm are cashmere scarves compared to wool scarves?
Cashmere fibers trap more air and insulate better while staying lightweight.
4. Will a cashmere scarf stretch over time?
No. Duo Plus scarves maintain their shape with normal wear.
5. Are Duo Plus scarves unisex?
Yes. Neutral tones and clean patterns suit both men and women.
6. Can I wear a cashmere scarf in warmer seasons?
Yes. Cashmere regulates temperature and works well year round.
7. What are the scarf measurements?
Most measure 12–14 inches (30–35 cm) wide and 70–78 inches (180–200 cm) long.
8. Are Duo Plus scarves good for travel?
Yes. Cashmere folds compactly and adds warmth without bulk.
9. How do I style a Duo Plus scarf?
Wear it looped, draped, or tucked into a coat.
10. How do I wash a pure cashmere scarf?
Hand wash cold or dry clean. Lay flat to dry.
Cashmere wraps and shawls
1. What are Duo Plus wraps made from?
Most wraps are 100% pure Inner Mongolian cashmere. Any blends are listed clearly.
2. How is a wrap different from a scarf?
Wraps are larger, typically 27–30 inches (70–76 cm) wide and 78–82 inches (198–210 cm) long.
3. Are Duo Plus wraps naturally undyed?
Many wraps use undyed tones like dune taupe and charcoal.
4. Are cashmere wraps good for travel?
Yes. Wraps double as shawls or light travel blankets.
5. Are Duo Plus wraps suitable for evening wear?
Yes. Their soft drape works well with dresses and tailored outfits.
6. Can I wear a wrap in warm climates?
Yes. Cashmere breathes well indoors and on mild evenings.
7. Do Duo Plus wraps have fringes?
Some have hand twisted fringes; others have clean hems.
8. Will the wrap lose its shape?
No. High quality cashmere maintains elasticity and drape.
9. How do I store my wrap?
Fold and store with cedar. Avoid long term hanging.
10. Can I use a wrap as a scarf?
Yes. Many customers fold wraps into oversized scarves.
Blankets and wool throws
1. What materials are Duo Plus blankets and throws made from?
Duo Plus blankets use premium Inner Mongolian wool, yak blends, or cashmere. Fiber % is shown on each product page.
2. Are your blankets good for couches and beds?
Yes. Most throws measure about 51–71 inches (130–180 cm).
3. Are Duo Plus throws soft or itchy?
Duo Plus selects long fiber wool and yak blends designed to feel soft, not scratchy.
4. Do Duo Plus blankets pill or shed?
High quality wool pills far less. Dense weaving helps reduce shedding.
5. Can your blankets be washed at home?
Spot clean small areas and dry clean for best results.
6. Are your blankets warm enough for winter?
Yes. Inner Mongolian wool insulates well in cold seasons.
7. Are Duo Plus blankets hypoallergenic?
Wool is naturally breathable and comfortable for many people with sensitivities.
8. Do you offer lightweight year round blankets?
Yes. Several yak and wool blends are designed for four season comfort.
9. What size are your blankets?
Most throws measure approximately 51–71 inches (130–180 cm).
10. Are Duo Plus blankets good gifts?
Yes. Natural fiber blankets make thoughtful gifts.